The Arizona Cap Company stands behinds the quality of its products and service. If you have an issue with defects in decorated products or decoration that is not as described, contact us, and we will try to resolve the issue to everyones satisfaction. At the review of your order and the severity of the problem, we may choose to replace the defective products, partialy refund the order amount, or offer another satisfactary solution. We stand behind our work and want you to be satisfied.
The Arizona Cap Company's products are made-to-order with the best quality materials possible using our state-of-the-art apparel decorating equipment and processes.
The Aizona Cap Company takes great pride in its commitment to customer satisfaction. However, certain circumstances are beyond our control. Please note that we cannot be responsible for:
- Spelling, punctuation or grammatical errors made by the customer.
- Inferior quality or low-resolution of uploaded images.
- Design errors introduced by the customer in the design creation process.
- Errors in user-selected options such as product type or size.
- Manufacturer sizing. It is the customer responsibility to refer to product spec sheets for material and sizing information.
Please examine your designs carefully and correct any mistakes prior to placing your order. In an effort to keep costs down and pass substantial savings along to our customers, The Arizona Cap Company does not proof documents created by its customers prior to processing.